The Surrey Hotel Auckland Exterior photoThe Surrey Hotel Auckland Exterior photoThe Surrey Hotel Auckland Room photo

The Surrey Hotel – A Favorite for Families in Auckland

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From$87 /night
Check-in
05Sept
Check-out
06Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

465 Great North Road, Grey Lynn, Auckland, 1021
-
Close to the CBD
Great
8.3
8.3
/10
3.2
3.9
/5

3-star Tudor-style hotel with free parking and indoor heated pool, 5 minutes from Auckland CBD

Rooms & Amenities

The Surrey Hotel offers clean and comfortable rooms with versatile layouts, decorated in a Tudor style with handpicked antiques. Guests have access to an indoor heated swimming pool, a gymnasium, and guest laundry facilities. The property also provides five versatile conference rooms for meetings and special events.

Dining

The Surrey Pub is located in the main building and serves breakfast, lunch, and dinner in an English pub setting with an outdoor patio area. The menu features local New Zealand cuisine and wine, with seasonal dining options available on the sunny deck. Happy hour and live sport events are offered at the pub.

Location

The hotel is a 5-minute drive from Auckland CBD and offers complimentary parking on site. Ponsonby, Western Springs, and Eden Park are all within a 20-minute walk, with Auckland Zoo also within walking distance. Auckland Airport is a 30-minute drive away, with bus routes and easy access to local cafes and shops.

Family-Friendly Stays

The Surrey Hotel provides family-friendly facilities with kid-friendly meal options available in the restaurant. The indoor heated swimming pool is open year-round and has a fence around it for safety. Guests can also use the guest laundry and take advantage of the hotel's proximity to the zoo and nearby parks.

Business & Events

The hotel has five conference rooms suitable for business events, along with a 24-hour front desk and meeting/banquet facilities. Corporate travelers can access the gymnasium and guest laundry, and the hotel offers car hire and packed lunches on request. Fax/photocopying and luggage storage are also available.

Highlights

Location: 5-minute drive to Auckland CBD, walking distance to Eden Park and Auckland Zoo

Parking: Free on-site parking for all guests

Pool: Indoor heated swimming pool with fence, open year-round

Dining: The Surrey Pub with local cuisine, seasonal deck, live sport events

Business: Five conference rooms with meeting/banquet facilities

Family: Kid-friendly meals, guest laundry, proximity to attractions

“The Surrey's Tudor style sets a distinctive tone, and I noticed the practical perks, like 24-hour check-in and immediate bus access, are real advantages for Auckland visitors; the suites appear spacious and well-equipped. Its solid location near dining and Eden Park adds to the appeal. A dependable choice, blending convenience with a touch of British charm.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Studio
    2 persons
    25 sq. feet
    1 Single Bed or 1 Double Bed
    Air conditioning
    Heating
  • Deluxe Twin Room
    2 persons
    20 sq. feet
    2 King Size Beds
    Air conditioning
    Heating
  • Superior Twin Room
    2 persons
    20 sq. feet
    2 Double beds
    Air conditioning
    Heating
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Happy hour

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Plunge pool
  • Indoor swimming pool

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Dining table

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
Show more

Dining Onsite

The Surrey Hotel offers exceptional dining experiences with a delightful European flair, inviting guests to indulge in wholesome flavors while soaking in the warm, family-friendly atmosphere. Enjoy the charm of onsite dining, whether it's a cozy breakfast, leisurely brunch, or a hearty dinner with loved ones.
  • The Surrey Restaurant & Pub

    European cuisine with a focus on wholesome meals
    Ambiance
    A traditional and family-friendly setting, complete with an inviting covered deck for al fresco dining year-round.
    Key Offerings
    A broad selection of kid-friendly meals alongside delicious vegetarian and meat dishes. Culinary offerings are complemented by premium wines from Auckland's neighboring wineries, creating a unique local dining experience.
    Reservation
    Recommended for optimal seating during peak hours.
    Open daily from 07:00 to 21:00 for breakfast, brunch, lunch, and dinner.

The Surrey Hotel Location

465 Great North Road, Grey Lynn, Auckland, 1021
Explore Auckland
Explore Grey Lynn
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Museum of Transport and Technology
Museum of Transport and Technology
20 minutes' walk
Interactive exhibits on transport history. Unique for its collection of vintage vehicles and regular guided tours.
Auckland Zoo
Auckland Zoo
30 minutes' walk
Home to diverse animal species, featuring immersive habitats. Offers special family-oriented events throughout the year.
Western Springs Stadium and Park
Western Springs Stadium and Park
18 minutes' walk
Lush park area perfect for picnics and outdoor sports. Close to the lake, offering a tranquil nature escape.
SkyTower
SkyTower
30 minutes' walk
Iconic observation tower with breathtaking views. Unique dining experience in the revolving restaurant at the top.
Biking the Western Springs
18 minutes' walk
Scenic biking trails around the lake. Rentals available nearby; perfect for thrill-seekers and nature lovers.
Wellness at Urban Jungle Cafe
5 minutes' walk
Relaxing cafe with healthy menu options. Ideal for unwinding; reservations recommended for larger groups.
Kokako Cafe
3 minutes' walk
Sustainably sourced ingredients with a laid-back vibe. Known for delicious coffee and organic, seasonal dishes.
Yaruki Japanese Restaurant
5 minutes' walk
Authentic Japanese dining with sushi and ramen specialties. Cozy atmosphere; caters to dietary needs.
Pocket Bar and Kitchen
4 minutes' walk
Casual dining place offering crafted cocktails and local fare. Great evening ambience; reservations encouraged.
Kingsland
Kingsland
10 minutes' walk
Vibrant area with pubs and live music venues. Regular events and a great nightlife scene make it popular for all ages.
Aotea Square
Aotea Square
30 minutes' walk
Cultural hub featuring outdoor events and performances. Family-friendly atmosphere with seasonal festivals and activities.
Tips on navigating the city
  • City Centre
    Auckland 24 min  ·  1.2 mi
  • Airports
    Auckland (AKL) 37 min  ·  15.1 mi
    Great Barrier (GBZ) 180 min  ·  74.4 mi
  • Train
    Train Station - Kingsland 11 min  ·  3000 ft
    Train Station - Morningside 14 min  ·  3700 ft
  • Bus
    Bus stop 2 min  ·  400 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 10 am
Guest Parking
Private parking is possible on site for free.
Internet
High-speed internet access is available in public areas for free.
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, Japanese, Thai, Tagalog / Filipino
Number of rooms:
69
Former name
Quality Inn West End

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 1091 verified reviews
8.1 /10
Great
86 %
Recommend
Breakfast
7.9/10
Cleanliness
8.8/10
Comfort
8.7/10
Facilities
8.4/10
Free WiFi
8.7/10
Location
9.0/10
Paid Wi-Fi
9.1/10
Staff
9.3/10
Value for money
8.7/10
Pros
Friendly staff
Clean towels
Close location
Cons
Difficult door
Uncomfortable beds
Unusable WiFi
Guest reviews
based on 2402 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About The Surrey Hotel
What is the check-in and check-out policy at The Surrey Hotel?
Check-in is at 14:00 and check-out is by 10:00.
How far is The Surrey Hotel from Auckland Airport?
Auckland Airport is 30 minutes' drive away, approximately 25 km from the hotel.
What type of dining options are available at The Surrey Hotel?
The Surrey Pub offers breakfast, lunch, and dinner with a menu featuring hearty homestyle cuisine.
Is parking available at The Surrey Hotel?
Complimentary private parking is available on-site for guests.
Are there swimming facilities at The Surrey Hotel?
Guests can enjoy a heated indoor swimming pool that is open all year.
Which nearby attractions can be reached from The Surrey Hotel?
Nearby attractions include Eden Park (2 km), Auckland Zoo (2 km), and the cafes of Ponsonby Road (2 km).
Does The Surrey Hotel offer any fitness facilities?
A gymnasium is available for guests wanting to maintain their fitness routine.
What room amenities can guests expect at The Surrey Hotel?
Rooms are equipped with air conditioning, a flat-screen TV, and a kitchenette with a mini fridge.
Is there a bar or lounge area at The Surrey Hotel?
The hotel features a bar/lounge area where guests can unwind and enjoy drinks.
What languages do the staff at The Surrey Hotel speak?
Staff members are fluent in English.
Are there facilities for disabled guests at The Surrey Hotel?
The hotel provides wheelchair access and facilities for disabled guests.
What nearby restaurants can guests visit from The Surrey Hotel?
Nearby dining options include Postal Service (0.5 km), Soul Thai (0.5 km), and Thai Kitchen Restaurant (0.5 km).
Does The Surrey Hotel provide any business services?
The hotel offers five versatile conference rooms suitable for meetings and special events.

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