What is the check-in and check-out policy at The Surrey Hotel?
Check-in is at 14:00 and check-out is by 10:00.
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The Surrey Hotel – A Favorite for Families in Auckland
92US$
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Key details
About the Hotel
465 Great North Road, Grey Lynn,
Auckland,
New Zealand,
1021,
Auckland Region
- Close to the CBD
Great
8.3
8.2
3.1
3.9
Loved by guests
"The team at The Surrey, especially Natalie and the Chef went out of their way to accommodate us."
"The venue has a natural atmosphere / personality, is unpretentious, and we didn't even have to do any dressing to the function room at all."
"Whenever I come to NZ for a family visit, I tend to stay at The Surrey as it is in a great location."
Rooms & Accommodations
The Surrey Hotel Auckland offers 50 superior and deluxe rooms, plus 7 self-contained one-bedroom apartments with balconies or courtyards. Superior rooms include a queen or two double beds, ensuite bathrooms, flat-screen TVs, mini fridges, and air conditioning. Deluxe rooms feature two queen beds, heated towel rails, and photographs of classic Rolls Royce cars. Family rooms have two separate bedrooms with a queen bed, single beds, and a shared ensuite. All rooms include kitchenettes with microwaves, toasters, and tea/coffee facilities. The hotel also has 18 motel-style studio units for short or long stays.
Dining & Pub
The Surrey Pub serves breakfast, lunch, and dinner with hearty homestyle dishes, wood-fired pizzas, and kid-friendly options. The covered sunny deck allows year-round outdoor dining. The menu highlights New Zealand wines, available by glass or bottle. Room service is available, and private dining rooms accommodate special events. The restaurant operates from 7:00 AM to 9:00 PM daily.
Leisure & Facilities
Guests have access to an indoor heated pool (open 10:00 AM-7:00 PM), a gym (7:00 AM-9:00 PM), and a guest laundry. The pool is unattended; children under 13 must be supervised. The fitness room is for guests 18 and older. The hotel also offers five conference rooms with broadband internet, air conditioning, and wheelchair access.
Location & Transport
Located in Grey Lynn, The Surrey Hotel is a 5-minute drive from Auckland's CBD and within walking distance of Eden Park, MOTAT, Western Springs, Auckland Zoo, and Ponsonby Road cafes. Guests can walk to Ponsonby, Western Springs, and Eden Park in under 20 minutes. The hotel provides free parking and is 25 km from Auckland Airport.
Services & Policies
The Surrey Hotel offers 24-hour front desk service, free weekday newspapers, and afternoon tea. Meeting and event spaces include the Windsor and Cornwall rooms, equipped with projectors and sound systems. The hotel enforces a strict no-drugs policy and requires appropriate attire in public areas. Children under 13 must be accompanied by an adult at the pool.
“The Surrey's Tudor style sets a distinctive tone, and I noticed the practical perks, like 24-hour check-in and immediate bus access, are real advantages for Auckland visitors; the suites appear spacious and well-equipped. Its solid location near dining and Eden Park adds to the appeal. A dependable choice, blending convenience with a touch of British charm.”
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Motel Studio Located Opposite Hotel
2 persons
25 m²
1 King-size bed
Shower
Heating
room details
Deluxe Double or Twin Room
2 persons
20 m²
2 King Size Beds
Shower
Heating
room details
Superior Double or Twin Room
2 persons
20 m²
2 Double beds
Shower
Heating
room details
Family Room
2 persons
39 m²
3 Single beds
Shower
Heating
room details
Show all roomsLess
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Free Wi-Fi
- Parking
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Happy hour
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Plunge pool
- Indoor swimming pool
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Dining table
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Room decor
- Carpeted floor
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Dining Onsite
The Surrey Hotel offers exceptional dining experiences with a delightful European flair, inviting guests to indulge in wholesome flavors while soaking in the warm, family-friendly atmosphere. Enjoy the charm of onsite dining, whether it's a cozy breakfast, leisurely brunch, or a hearty dinner with loved ones.
Location
465 Great North Road, Grey Lynn,
Auckland,
New Zealand,
1021,
Auckland Region
Map view
465 Great North Road, Grey Lynn,
Auckland,
New Zealand,
1021,
Auckland Region
City landmarks
Tower
SkyTower
2.9
km
Zoo
Auckland Zoo
2.6
km
Museum
Museum of Transport and Technology
1.7
km
Stadium
Western Springs Stadium and Park
1.4
km
Landmark
Queen Street
2.2
km
Park
Western Park
1.5
km
Landmark
Kingsland
850 m
Square
Aotea Square
2.7
km
Mountain
Mount Eden
2.6
km
Gallery
Auckland Art Gallery Toi o Tamaki
3.0
km
Park
Auckland War Memorial Museum
3.5
km
Landmark
Nixon Park
680 m
Landmark
37 Ariki St
690 m
Landmark
Viaduct Harbour
3.2
km
Mall
Ponsonby Central
1.3
km
Theatre
Aotea Centre
2.6
km
Market
Countdown Ponsonby
1.3
km
Park
Western Springs Lakeside Park
1.4
km
Public Building
Auckland Town Hall
2.6
km
Store
Eden Noodles Cafe
1.3
km
Landmark
Auckland Unitarian Church
1.4
km
Landmark
Monkey Hill
1.1
km
Park
Albert Park
3.1
km
Gallery
Whitespace Contemporary Art
1.2
km
Store
Countdown Grey Lynn
1.5
km
Landmark
Auckland Buddhist Centre
1.2
km
Landmark
Ponsonby
2.7
km
Landmark
Western Springs Park
2.2
km
Nearby
Store
Countdown Grey Lynn Central
240 m
Grosvenor Street
Grey Lynn Paddling Pool
490 m
Restaurants
Kokako Cafe
230 m
537 Great North Road Grey Lynn
Yaruki Japanese Restaurant
340 m
385 Great North Road
Pocket Bar and Kitchen
310 m
592 Great North Road Grey Lynn
Cafe Viet
410 m
2 Surrey Crescent
Urban Jungle Cafe
350 m
Unit 5 571 Great North Road
Empress of India
410 m
2 Surrey Crescent
Philippe's Chocolate
650 m
293-295 Great North Rd
Jafa Cafe
850 m
551 Richmond Road
Taiko Japanese Restaurant & Bar
1.6
km
460A New North Road Beside Kingsland Train Station
Explore Auckland
Explore Grey Lynn
Museum of Transport and Technology
20 minutes' walk
Interactive exhibits on transport history. Unique for its collection of vintage vehicles and regular guided tours.
Auckland Zoo
30 minutes' walk
Home to diverse animal species, featuring immersive habitats. Offers special family-oriented events throughout the year.
Western Springs Stadium and Park
18 minutes' walk
Lush park area perfect for picnics and outdoor sports. Close to the lake, offering a tranquil nature escape.
SkyTower
30 minutes' walk
Iconic observation tower with breathtaking views. Unique dining experience in the revolving restaurant at the top.
Kokako Cafe
3 minutes' walk
Sustainably sourced ingredients with a laid-back vibe. Known for delicious coffee and organic, seasonal dishes.
Yaruki Japanese Restaurant
5 minutes' walk
Authentic Japanese dining with sushi and ramen specialties. Cozy atmosphere; caters to dietary needs.
Pocket Bar and Kitchen
4 minutes' walk
Casual dining place offering crafted cocktails and local fare. Great evening ambience; reservations encouraged.
Kingsland
10 minutes' walk
Vibrant area with pubs and live music venues. Regular events and a great nightlife scene make it popular for all ages.
Aotea Square
30 minutes' walk
Cultural hub featuring outdoor events and performances. Family-friendly atmosphere with seasonal festivals and activities.
Tips on navigating the city
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 10 am
Guest Parking
Private parking is possible on site for free.
Internet
High-speed internet access is available in public areas for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Japanese, Thai, Tagalog / Filipino
Number of rooms:
69
Former name
Quality Inn West End
FAQs
About The Surrey Hotel
How far is The Surrey Hotel from Auckland Airport?
Auckland Airport is 30 minutes' drive away, approximately 25 km from the hotel.
What type of dining options are available at The Surrey Hotel?
The Surrey Pub offers breakfast, lunch, and dinner with a menu featuring hearty homestyle cuisine.
Is parking available at The Surrey Hotel?
Complimentary private parking is available on-site for guests.
Are there swimming facilities at The Surrey Hotel?
Guests can enjoy a heated indoor swimming pool that is open all year.
Which nearby attractions can be reached from The Surrey Hotel?
Nearby attractions include Eden Park (2 km), Auckland Zoo (2 km), and the cafes of Ponsonby Road (2 km).
Does The Surrey Hotel offer any fitness facilities?
A gymnasium is available for guests wanting to maintain their fitness routine.
What room amenities can guests expect at The Surrey Hotel?
Rooms are equipped with air conditioning, a flat-screen TV, and a kitchenette with a mini fridge.
Is there a bar or lounge area at The Surrey Hotel?
The hotel features a bar/lounge area where guests can unwind and enjoy drinks.
What languages do the staff at The Surrey Hotel speak?
Staff members are fluent in English.
Are there facilities for disabled guests at The Surrey Hotel?
The hotel provides wheelchair access and facilities for disabled guests.
What nearby restaurants can guests visit from The Surrey Hotel?
Nearby dining options include Postal Service (0.5 km), Soul Thai (0.5 km), and Thai Kitchen Restaurant (0.5 km).
Does The Surrey Hotel provide any business services?
The hotel offers five versatile conference rooms suitable for meetings and special events.
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